These capability development and training workshops run for 90 minutes and will be led by world’s best experts. You have the option to pick one Masterclass per day during Mainstream with the rest available as recorded content (so you don’t miss out on any of them). They count for CPD points.



Presented by Christer Idhammar, Founder, IDCON INC. (USA)

Over Christer’s 60 years in operations and maintenance, he has worked with hundreds of industrial maintenance organizations worldwide. this session zones in on three of the most common observations that prevent maintenance organisations form reaching world class excellence.

Why planners do not plan.

The role of a planner is to plan. In our surveys and work in plants we have found that planners only spend an average of 30 % of their time to plan. Why is that?

The role of the Reliability Engineer.

We have met numerous reliability engineers in plants who do not work on the key processes that they should work on. They often lack clear role descriptions, training, replacing planners etc. Christer recommends: 30 % of time on preventing problems, 30% of time on finding problems, and 40% of time to facilitate RCPE (Root Cause Problem Elimination). What do your reliability engineers spend time on?

Why many maintenance organizations do not reach excellence (World Class)

IDCON has done several hundred detailed  assessments of plant maintenance organizations all over the world. Many have improved very much but less than 1%  have reached world class. Why is that?

Presented by Cliff Williams, Principal Advisor – Asset Management, Maintenance and Reliability

No matter the industry, the biggest challenge we hear about from all levels of the organization is the need to do something better, quicker, cheaper. We hear from organizations wanting to do better but struggling to do so, and when we dig a little deeper, we see that the reason is their inability to make changes stick. Though they have good intentions and ideas, they simply don’t get the buy in to allow those ideas to be realized. It often appears that even though they change their targets and goals, the results remain the same.

When we look at how maintenance organizations approach improvement initiatives, we see that they focus on the goals and the details – treating it very much like a project with timelines and actions etc. Very few actively manage the change, instead they hope that it happens by osmosis.

In this masterclass, Cliff covers 9 vital steps necessary to implement change in a sustainable fashion and allow your improvement initiatives to move forward with greater success. Up until September 2020, Cliff was the Corporate Maintenance Manager with Canadian Chemical manufacturer, ERCO Worldwide.

Presented by Drew D. Troyer, CRE, Asset Management and Reliability Educator (USA)

Reliability and asset management are popular buzzwords today – but it’s really nothing new. It’s a framework of management tools that was originally designed to keep airplanes from falling out of the sky. And it still works great in that capacity, but it can be retooled and modified to meet the needs of any equipment-dependent entity, like a manufacturing plant. Reliability is not a program – it’s a lifestyle. If you adopt it, you’ll reap the benefits, which include increased availability, yield and quality, reduced costs, and, if you’re strategic, a competitive advantage in the marketplace.

In this practical masterclass, Drew will lead discussion on the general approach for adopting a reliable equipment asset management lifestyle and relate the benefits to KPIs that are important to you, like return on net assets (RONA), economic value added (EVA) and share price.

*Asset management can dramatically influence company value and share price.

  • Aberdeen Group benchmark data applied to a company’s income statement, share price and other key financial performance indicators – compare asset management leaders and laggards!
  • How reliability system deployment affects the entire value stream – product and process design, marketing, upstream supply chain, plant operations and downstream supply chain
  • Overall Business Effectiveness (OBE) – a more holistic view of the overall business than OEE.
  • Creating a competitive advantage through effective management of your equipment assets.
  • Classifying business losses so you can target them for action.

  • Discover these take-aways:

    1. the power of asset reliability management - from the CEO’s chair!

    2. why it’s imperative for you to move your organizations reliability performance into the upper quartile – you’ll see it in Dollars and $ense!

    3. how to classify losses into the nine key areas across the value stream.

    4. that you can’t achieve reliability by managing maintenance alone – your losses and problems are cross-functional, so must be your solutions.

    5. how to convert often abstract reliability benefits into Dollars and $ense for your own company at a plant level, division level or enterprise level.

    Presented by Kate Christie, Time Investment Expert and Best-Selling Author

    Your people are your greatest asset. Learn exactly how to get them working smarter, not harder, to produce more and reduce costs, with a focus on:

    'The Way We Work' - creating a high-performance culture.

  • Relevant Case Study
  • The 3-step process to get 'stuff' done faster and smarter: (i) Priority identification (ii) Creating deadlines (iii) Schedule management.

  • 'The Things We Know' - securing IP from an aging workforce.

  • Relevant Case Study
  • The 3-step process to capture and transfer IP: (i) IP identification (ii) IP documentation (iii) IP skills transfer on the job.

  • 'The Way We Upskill' - SMART Delegation

  • Relevant Case Study
  • the 5-step process to effective delegation and upskilling
  • Presented by Lt. Col. David Wilbur, US Marines Corps & President Vetergy Group (USA)

    Through this captivating case study of four US Marine F/A-18Ds and eight lives as they approach certain disaster, you will experience why resilient leaders constantly ask…” What are we not seeing?” Fortunately, your own system holds the answer, but not where you expect to find it. We will see how dramatic differences among leader behaviors produce more resilient, more competitive, higher performing, future industry leaders or not.

    David has served as a Fighter Pilot and Commanding Officer in the US Marines, and a Business Unit Manager and Entrepreneur in private sector industries. From the pressure of combat to unforgiving environments in industry, David experienced a parallel demand for unparalleled human reliability. He has designed and implemented enterprise programs to deliver human reliability in operations where mistakes can be life threatening, economically disastrous, and environmentally catastrophic on a global scale.

    Presented by Peter Durrant, Adjunct Principal, Covaris

    In the era of continuous improvement and productivity gains driven by a simple corporate message “Get the best value out of each dollar spent”, organisation’s need to determine where and how to increase productivity.

    A mindset change is required from ’Planning and Scheduling’ to Planning, then Scheduling, to reinforce that both steps have value, and both need to be done well but there is no formal qualification for a maintenance planner and scheduler.

    This 90-minute masterclass explores the specification of a policy for the deployment of maintenance planners within industrial environments to provide guidance on ensuring that the objectives of effective planning are delivered to maintenance teams within operations.

    The policy specifies the objectives which the planners are expected to achieve, and the strategy then defines critical aspects as to how these objectives can be met to clarify to all stake holders the expectations both of planners and the stake holders who benefit from the service.

    The strategy consists of process requirements, managing interfaces between planners and other people, the personal requirements and competencies of a planner, and then a check list of requirements which need to be met. These requirements are in a form suitable for an internal review of the effective deployment of planners.

    Then we explore what is necessary for a formal qualification of the Planner in the Australian Nationally Accredited format under the regulator for vocational education and training with a registered and accredited VET course.

    Presented by Sandy Dunn, Managing Director, Assetivity

    Do you struggle to obtain the funding and other resources that you feel you need to do your job properly? Do you feel that the rest of the organisation does not understand the value of what you do? And that sometimes it seems that they are working against you, not with you!

    In this masterclass, you will be showed how a holistic approach to Asset Management, based on ISO 55001, helps to:

    *Align the entire organisation with a common purpose

  • Minimize waste
  • Generate value
  • Provide more meaningful work and job satisfaction

  • Discussion areas include:

    *The scope and intent of Asset Management

  • The power of objectives in driving organisation alignment
  • The role of strategic asset management plans and asset management plans in facilitating
  • alignment and improvement
  • Presented by Wes Cash, Director of Technical Services, Noria Corporation

    This masterclass is designed for anyone needing to deepen understanding around the fundamentals of Lubrication. Whether a Manager or Fitter, it will help align best practises in lubrication to boost reliability enterprise wide.

    When implementing a lubrication program, it’s important to have as many people as possible understand the basics of lubricants, lubrication and contamination control. Having everyone on the same page is important to the success of a lubrication program. The masterclass provides an overview of how lubricants work and many essential elements important to an effective lubrication program.

    Attendees will leave the training with an understanding of why lubricants should be cared for as an important asset and why lubricating machinery correctly is critical.

    *Maintenance and Machine Reliability

  • Tribology, Wear and Viscosity
  • Base Oils and Additives
  • Grease Fundamentals
  • Lubricating Oil: Application Methods
  • Lubricating Grease Application Methods
  • Lubrication Application: Electric Motors
  • Particle Contamination
  • Water Contamination
  • Contamination Control
  • Oil Drains, Flushing and Reservoir Management
  • Lube Room, Handling, Storage and Management of Lubricants
  • Field Inspections, Basic Machine Care and Daily Rounds
  • Presented by Simon Lee, Jon Wilson and Jonathan Marvin

    In a digital age, the key to innovation is information. To capture real-time, accurate information across an asset’s life cycle requires a digital thread from design to decommission. This digital thread should capture information such as how it was designed, how it was constructed, how it is being used, how it has been (and should be) maintained, when it needs maintenance, and how the asset could be improved.

    This digital thread can be leveraged by stakeholders throughout the lifecycle, from the design team, to engineering and construction, through to operations and maintenance, and back to the design team to use the insight to identify improvements to designs as well as create new features and even entirely new innovations. Enabling this digital thread takes more than collaboration between teams. It requires end-to-end integration of business processes and the systems involved.

    Presented by Angelique Mohring

    Angelique believes we’ve entered a profound state of digital and economic transformation that businesses are gravely unprepared for. The global artificial intelligence expert’s response was to found GainX, an award-winning A.I. platform used to help organisations drive sustainable growth through transformation and to drive greater ROI on their strategic spend.

    • The new economy and what we currently know

      • Leadership is up for grabs in every market
      • 200 years of historical business and economic markers to learn from
      • The role of technology for leaders today

    • Macro-economic theories and business approaches are broken or obsolete.

      • Leaders must look at their roles, organisations and strategies
      • A systemic approach to Asset Management
      • Tools and approaches for leaders in Asset Management
      • How, why and what to fast track in Asset Management

    • The axis of technology, culture, strategy and people

      • Where are you on the maturity curve?
      • Exploring how multiple starting points is actually better
      • New Ways to measure outcomes (no vanity metrics here)