MEET THE FIRST

SPEAKERS

This program unashamedly zones in on the people, technology and ideas literally transforming the way we work. Featuring a carefully-selected group of innovative Global and Australian Asset Managers – alongside psychologists, leadership experts, and senior business executives.

Cliff Williams (CAN) Principal Advisor – Asset Management Maintenance and Reliability
Drew Troyer (USA) Asset Management and Reliability Educator
Jimmy Wilson Chief Executive Officer CBH Group
John Schultz (USA) Chief Executive Officer, Bootleg Advisors ex-Chief Innovation Officer Allied Reliability Group
Christer Idhammar (USA) Founder IDCON INC
Angelique Mohring (CAN) Founder and CEO GainX
Brian Ropitini Independent Thought Leader and former Director of Manufacturing Methanex
Mike Greyling Head of Asset Management CBH Group
Bonita Carroll Doctoral Researcher University of West Australia
JT Kostman (USA) PhD, Keynote Speaker CEO & AI Psychologist
Christine Hassler (USA) Personal Life Coach & Best Selling Author
Gavin Campbell Executive General Manager Defence Ventia
Pramil Agrawal Group Engineering Manager Visy
Lt. Col. David Wilbur (USA) US Marines Corps & President Vetergy Group
Meg Hooper Director and Principal Consulting Psychologist Carousel Consulting
Cliff Williams (CAN) Principal Advisor – Asset Management Maintenance and Reliability
Drew Troyer (USA) Asset Management and Reliability Educator
Jimmy Wilson Chief Executive Officer CBH Group
John Schultz (USA) Chief Executive Officer, Bootleg Advisors ex-Chief Innovation Officer Allied Reliability Group
Christer Idhammar (USA) Founder IDCON INC
Angelique Mohring (CAN) Founder and CEO GainX
Brian Ropitini Independent Thought Leader and former Director of Manufacturing Methanex
Mike Greyling Head of Asset Management CBH Group
Bonita Carroll Doctoral Researcher University of West Australia
JT Kostman (USA) PhD, Keynote Speaker CEO & AI Psychologist
Christine Hassler (USA) Personal Life Coach & Best Selling Author
Gavin Campbell Executive General Manager Defence Ventia
Pramil Agrawal Group Engineering Manager Visy
Lt. Col. David Wilbur (USA) US Marines Corps & President Vetergy Group
Meg Hooper Director and Principal Consulting Psychologist Carousel Consulting

Are You Measuring to Manage – or are You Just Measuring?

Cliff will answer some of the simplest, but most often forgotten questions around maintenance and reliability performance management. Why do we measure, what do we measure, and what do we do with the outcomes of our measurement?

How many organisations take the time to get this right and how many realize when they are doing it wrong? Cliff unpacks the most important outcome of measuring – accountability.

– Do you know who should be involved with your maintenance and reliability department measures?
– Do you decide what it is you want to measure, or are you told what you need to measure?
– Does ‘one size fits all’ in KPIs?
– How do you best choose the measures that have the correct impact on your organization?
– What happens if you choose the wrong measures?

Cliff will share his unorthodox approach, using tools that don’t appear in any maintenance and reliability toolbox. This is a fascinating case study of how a culture of self-management, engagement, job satisfaction and ownership has achieved world class maintenance and reliability metrics. Up until September 2020, Cliff was the Corporate Maintenance Manager with Canadian Chemical manufacturer, ERCO Worldwide.

How Practical Industrial Sustainability Can Lead to Increased Profits

When one thinks of environmental sustainability, increased compliance often comes to mind. For manufacturing, mines, process plants, and other industrial sites, environmental sustainability is very much about controlling various inputs and outputs. A lot of focus is placed upon greenhouse gas (GHG) emissions associated with energy use, especially carbon dioxide (CO2).

For reliability, availability and maintenance (RAM) professionals, improving energy efficiency and reducing associated emissions, can be a boon for profitability, production reliability, reduced lifecycle cost of asset ownership, and safety.

– Relating energy consumption to GHG emissions in CO2-equivelent units (e.g. CO2-eq/kWh)
– Proactively reducing leaked energy
– Proactively managing parasitic energy losses
– Case studies

Good Asset Management is Simple to Explain, but Hard to Do

Successful businesses deliver product to the customer on time, to specification and at the lowest cost. A key driver of cost in capital intensive businesses is the physical asset. So, to be competitive these businesses must make the maximum use of the built capacity at the lowest possible fixed and capital cost.

A good asset management programme provides a stable foundation to safely increase availability, utilisation and rate to maximise volume, while good maintenance and procurement practises reduce fixed costs by improving efficiencies. A cultural shift in asset management practices can only be achieved if the Chief Executive and the Asset Manager are aligned in their approach to improvement and their belief in the primacy of the front-line teams.

What is Bootlegged Innovation?

Regarded as one of the world’s best reliability educators, John has proved that maintenance and reliability can be a highly profitable investment, and not just a cost. John’s mission is to help Asset and Reliability executives with courage bridge the gap between the needs of the business and the ability of the workforce to execute in a secure and resilient environment.

During the last 2+ decades, John has helped over 300 manufacturing locations save millions in direct costs while increasing production, improving quality, and reducing inventories.  John has personally benchmarked over 1,000 locations. In summary, John has spent his entire career helping organizations “Make More, Break Less, and Didn’t Spend”. 

John was also a co-founder Allied Services Group in 1997, now called Allied Reliability Group (ARG). He successfully led ARG to become a recognized industry-leading company that offers a complete solution of services and products utilizing a robust “Do-Teach-Find” deployment model. 

The Chain That Must Not Be Broken - Ancient Roman Lessons from Asset Strategy in 97AD.

What is new? Are you ready to benefit from all the new technology?

The future is coming fast and maintenance employees are bombarded with new technologies under the umbrella of Maintenance 4.0 and include IoT, AR, Cognitive Maintenance etc. Today, most used new technology in maintenance is within the domain of Condition Monitoring, but some old well-known basics must still be in place.

If sensors, that can measure the condition of components many times a second, are applied, can your organisation then handle a “100%” (or at very least, huge increases) in early detected failures?

Yes, you can. As long as the chain from detection to planning to scheduling to action is solid.

Using Data Flow and Machine Learning to Measure Real Transformation in Culture and Adoption, Capacity and Delivery

Veteran tech exec, Angelique Mohring believes we’ve entered a profound state of digital and economic transformation that businesses are gravely unprepared for. The global artificial intelligence expert’s response was to found GainX, an award-winning A.I. platform used to help organizations drive sustainable growth through transformation and to drive greater ROI on their strategic spend. GainX — whose clients include major global banks, consulting houses, and multi-billion dollar tech companies – is headquartered in London with strong roots in Canada. For the last four years Angelique has been nominated as one of Canada’s most influential women as well as one of the top most powerful women in financial services in the UK.

Simplifying Data to Identify a Critical Few Issues Responsible for Over $100 Million in Losses

Analysing data can have you chasing your tail. Simplifying the data into useful information however can sharpen your focus on the critical few issues and activities that will deliver the greatest value.

Many organisations complain about a lack of resources to get everything they need done. However, a simple review of the work being undertaken will often highlight many low value activities collectively consuming a significant portion of budget and available resources.

Utilising something as simple as a pareto chart can help reorganise the priorities and reassign valuable resource and budget to activities identified on the left-hand side of the chart delivering the best value outcomes.

Brian will provide examples from two real life case studies demonstrating the power of a simple pareto chart and how it can be used at all levels within organisations, from making changes to preventative maintenance activities to identifying high level strategic initiatives to effectively eliminate issues that have resulted in over 100 million dollars of losses.

Good Asset Management is Simple to Explain, but Hard to Do

Successful businesses deliver product to the customer on time, to specification and at the lowest cost. A key driver of cost in capital intensive businesses is the physical asset. So, to be competitive these businesses must make the maximum use of the built capacity at the lowest possible fixed and capital cost.

A good asset management programme provides a stable foundation to safely increase availability, utilisation and rate to maximise volume, while good maintenance and procurement practises reduce fixed costs by improving efficiencies. A cultural shift in asset management practices can only be achieved if the Chief Executive and the Asset Manager are aligned in their approach to improvement and their belief in the primacy of the front-line teams.

The Business of Becoming a Female Maintainer

An examination of the historical and cultural processes shaping women’s career nomination, motivations and retention in the field of maintenance in heavy industry. This is an exploration of the lived experiences of women working in manual trades in heavy industry.  Fieldwork was conducted in a remote mining town in Western Australia’s Pilbara region with frontline maintenance personnel from both an iron ore and an oil and gas company.

The work takes an in-depth look at the conundrum surrounding women’s enduring low representation in manual trades. Although the impetus of the work was to understand the working life of a female maintainer, what emerged is a rich understanding of the lived experiences of both male and female maintainers and the impact of gendered practices on social change in many facets of modern life.

COVID as a Catalyst for Positive Change

2020 will be remembered for centuries as one of the most significant years in history. And it’s not over yet. A raging pandemic, a de facto trade war with China, the most consequential U.S. Presidential election in history… The social and economic reverberations will continue for years. And in the wake of these forces, commercial and government entities are left facing the Darwinian decision to either adapt and evolve – or become extinct.

Join us for a provocative conversation with Dr. JT Kostman to gain insight into the four areas that will make all the difference for your organisation, and your career, over the coming months and years. Will you survive, perhaps even thrive – or go the way of the dinosaurs?

Before serving as Chief Data Officer for Samsung and Time Inc., JT started life as a homeless kid living on the streets of New York, before going on to serve as a Paramedic, Police Officer, and a Special Forces Soldier. He spent over a decade in the post-9/11 era developing cutting-edge capabilities for U.S. Intelligence, Defence, and Security agencies. JT now serves as the CEO of ProtectedBy.AI – where he and his teams bring companies and countries around the world Peace of Mind Through Superior Technology.

Managing Stress and Anxiety in the Remote Workplace

Christine rated #1 speaker at Mainstream in 2014, and we’re thrilled to welcome her back for Mainstream’s 25th Anniversary. 2020 has driven so much stress and anxiety for everyone, both in the workplace and in our own personal lives. Have you taken a step back to evaluate what’s important to you, find empathy for the way others are feeling and managing your day to day feelings to remain happy and productive? Christine will share how you tips and tricks for managing your own emotions, help discover ways to deal with the unknown and be a better leader.

She is a Master coach, facilitator and best-selling author of three books, most recently Expectation Hangover: Free Yourself From Your Past, Change your Present and Get What you Really Want. She also hosts top-rated podcast “Over it and On With It” where she coaches people live on the show.

How do You Convince Your CFO to Invest in Asset Management?

CFO’s are swamped with compelling business cases to invest in digital transformations, data and analytics, innovative product development, training programs and a vast array of initiatives to improve customer satisfaction. So why would they stick their necks out and support a long-term strategic asset management business case full of complicated steps that most Boards don’t understand.

Using real world examples from Qantas, Sydney Trains and Transfield, Gavin Campbell and Michael Shearer (GM of Coopers Brewery) explore what it takes to deliver asset management transformation plans in different industry sectors. They will share and debate what it takes to gain senior stakeholder support for the long-term investment of moving your organisation to asset management best practice.

– Build a compelling vison for asset management
– Creating the sense of urgency for the company to act
– The psychology of winning over key stakeholders
– Getting buy in from customers, operators, and maintainers
– Delivering those all-important early wins
– Ensuring you and your team have the resilience to go the distance

Adopting AR Enhanced Support to Bring Remote Expertise to Visy’s 2020 Shutdown

The annual maintenance shutdown planned for Visy’s Tumut pulp and paper mill is a significant undertaking. In October 2020 over 900 personnel worked for two weeks to complete major works in a challenging COVID 19 environment.

Such a project normally requires support from subject matter experts and engineers from Australia as well as overseas. This was a major issue as many experts could not travel to Tumut.

Pramil explains how Visy explored practical solutions and why remote guidance using AR enhanced support technologies was an obvious choice. After consulting with manufacturers, various scenarios were identified that required a varying degree of support in the field depending on the complexity of issue, technician training and skill as well as the access available for visual guidance.

While most of the technologies had similar features of being able to annotate technician view in real time, there were several other differentiators that lead the team to settle on three different level of support:

– Mobile phone and FaceTime etc. as a base level (including handheld 3 axis gimbal for image stability)
– Remote guidance solutions using Apps together with Smart glasses and head mounted wearables
– Fixed mounted camera with pan tilt zoom function

Admitting Human Error in the Workplace – Maximizing Asset Reliability with Human Factors

You will be introduced to human error as a tool for improving organizational reliability.  As a rule, people do not set out to cause failure; rather, they aim to contribute to the larger success of their organization.  Nevertheless, as part of a multi-dimensional operating framework, individuals are sometimes shepherded by complex events into making decisions that instead contribute to failures. 

Organizations are complex systems with emergent behavior, unforeseen from a reductionist view of individuals’ behaviors.  Instead of blaming individuals for error, we ask why the system responded the way it did. 

Human error is inevitable and serves as a symptom of systemic failure.  As with all symptoms, it becomes a signal spurring systemic change.  The idea is to welcome human error as an indication that leadership should investigate the dark, murky, uncomfortable cultural issues that made the error seem like a good idea at the time.

Dave will illustrate ideas with first-hand stories from our experiences as leaders, naval aviators and consultants in manufacturing industries.

David has served as a Fighter Pilot and Commanding Officer in the US Marines; and a Business Unit Manager and Entrepreneur in private sector industries. From the pressure of combat to unforgiving environments in industry, David experienced a parallel demand for unparalleled human reliability. He has designed and implemented enterprise programs to deliver human reliability in operations where mistakes can be life threatening, economically disastrous and environmentally catastrophic on a global scale. David has learned that reliable human performance distills to a set of key principles.

Are Maintenance and Reliability Engineers Afraid of Industry 4.0?

Are machines really stealing jobs? What if the real threat of advanced automation is the loss of self-determination? It’s at the heart of our intrinsic motivation to work. The CSIRO Data61 report suggests the actual change to work will be at a task level, the same level that gives us the core ingredients for motivation – autonomy, mastery and connectedness. Join this thought-provoking discussion about leading for self-determination in the future of work.

Meg is a registered psychologist with a PhD in Organisational Psychology from the University of Queensland. Her work in asset intensive industries has led to a strong understanding of the role culture, job design and organisational change management play in successful asset management outcomes. In particular, operational technology assets where their enterprise nature means the involvement of many parts of an organisation. Meg believes that humans will ultimately benefit from an automated future, if each organisation designs its work and culture with humans in mind.